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1. Overview & Commitment

CartSense AI Copilot ("we," "our," or "the App") respects merchant and customer privacy. This policy outlines our commitment to data protection, GDPR compliance, and Shopify partner security standards.

2. Data Access & Scopes

The App accesses store data strictly as needed to deliver live recommendations and cart assistance:

• Product titles, descriptions, prices, and inventory availability.
• Live cart tokens and item counts to compute discount thresholds.
• Order fulfillment numbers when shoppers query tracking status.

3. Shopify Mandatory Webhooks

We fully implement all mandatory customer privacy webhooks:

• Customer Data Request (`customers/data_request`)
• Customer Data Erasure (`customers/redact`)
• Shop Redact (`shop/redact`)

4. Data Protection Contact

For privacy inquiries or deletion requests, contact us at [email protected].